(COVID-19) Travel Alert from Hotels.com

The latest update

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Dear valued customer,

We understand that the recent news and uncertainty surrounding the COVID-19 situation may have caused you to re-think your travel plans and future travel options. Whether you have a trip booked or are planning upcoming travel, we will do whatever we can to support you. We are continually monitoring the situation, including travel restrictions and updates to travel policies that may impact you.

Your safety

Our top priority is everyone's health and wellbeing. We highly recommend customers everywhere follow the health and travel advice of relevant authorities.

Your current booking(s)

We are experiencing unprecedented call volumes. We are sorry for the long hold times that our customers are experiencing, and we are working quickly to add more capacity. To help us serve those with the most urgent needs, we request you only call if your booking/check-in date is in the next seven days.

If you have an upcoming booking that you need to change or cancel:

• Log in to your account and go to "Your bookings" on the Hotels.com website or mobile app
• Select your itinerary and change/cancel your booking online
• For more information, please visit our customer support page

Hotels.com® Rewards – your membership status

We know our Silver and Gold members' travel plans may have been affected and this may impact their membership status upon renewal. Therefore, if your renewal date is between 1st Feb – 31st May 2020, we will extend your membership status for a further year. It's one less thing for you to worry about.

If you are planning to make a new booking

If you are planning ahead or need to make a new booking, it is important that you have the flexibility to cancel. We offer free cancellation up to one or two days before check-in on many properties and encourage you to choose this option when booking your stay. Please see our website for more details.

The Coronavirus (COVID-19) outbreak is a rapidly changing situation from a public health perspective, we are committed to keeping you informed and to taking care of you as a valued Hotels.com customer.

Stay safe and well, yours sincerely,

Adam Jay – President, Hotels.com brand

Privacy & Security

Contact Us

This email was sent to: sandeep.s.dixit.dix44040@blogger.com

© 2020 Hotels.com, L.P. All rights reserved. Hotels.com, the Hotels.com logo, the Hotels.com Rewards logo, Hotels.com Rewards, The Obvious Choice and Captain Obvious are either registered trademarks or trademarks of Hotels.com, LP in the U.S. and/or other countries. All other trademarks are property of their respective owners. CST 2083949-50. 5400 LBJ Freeway, Suite 500, Dallas, TX 75240

EID:BZ.OFC.831.00.2020.03.15.US

Save up to 50%

Book now and save >>

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Book now and save >>

Properties Deals Packages & Flights Groups Customer Service Gift Cards Secret Prices   View Online New York Las Vegas Chicago Los Angeles BOOK WITH CONFIDENCE Join Hotels.com® Rewards and get 1 reward¹ night for every 10 nights you stay Free cancellation on most properties Our Price Guarantee promise BOOK NOW Secret Prices: Get instant savings on over 40,000 hotels Access deals Do you want to unsubscribe? Privacy & Security Contact Us List your property   Rates and Availability Prices do not include taxes and fees and are subject to change and withdrawal without notice. All prices, displayed as lowest average nightly rates unless specified, were current at the time this email was published. Actual rates, availability and number of times booked in the last 24 hours for a specific date, destination or offer may have changed since this email was published or since you last visited our site and may vary at any time, including prior to completing a booking. Please refer to the website for the most current pricing. *Terms and conditions Book by 11:59pm CST. Sale on participating properties only. Minimum night stay may be required. Offers vary by property. Rooms and prices are subject to availability. Additional restrictions and blackout dates may apply. Subject to full terms and conditions. Secret Prices Secret Prices are available to Hotels.com® app users, Hotels.com® Rewards members and individuals who unlock Secret Prices on the website by subscribing to Hotels.com® by email. Secret Prices will be shown where the "Your Secret Price" banner is displayed on your search results. Available on select properties and select dates only. Subject to full terms and conditions. ¹A $5 redemption fee applies to each reward night, unless redeemed on the Hotels.com® app. The maximum value of the reward night is the average daily rate of the 10 paid nights collected excluding taxes and fees. The value of your reward night doesn't count toward any applicable taxes or fees. Account Summary Balance updates after stay has been completed. Your reward nights and/or collected nights will expire if you have not had any Hotels.com® Rewards account activities in the previous 12 months. Subject to the complete terms and conditions. Please don't reply to this message. This email is sent from a mailbox that we don't monitor. If you have any questions, please call 800-2-HOTELS. This advertisement was sent to: sandeep.s.dixit.dix44040@blogger.com © 2020 Hotels.com, L.P. All rights reserved. Hotels.com, the Hotels.com logo, the Hotels.com Rewards logo, Hotels.com Rewards, The Obvious Choice and Captain Obvious are either registered trademarks or trademarks of Hotels.com, LP in the U.S. and/or other countries. All other trademarks are property of their respective owners. CST 2083949-50. 5400 LBJ Freeway, Suite 500, Dallas, TX 75240 EID:AH.EHI.186.01.2020.03.14.US

                                                           

Important COVID-19 Update from Hotels.com

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Dear valued customer,

As you may have seen in the news, the United States government has prohibited non-US citizens who are from the 26 countries that make up the European Union's Schengen Area or who have visited the Schengen Area in the previous two weeks from entering the United States. These countries include Austria, Belgium, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, and Switzerland.

The United States government's policy goes into effect at 11:59 p.m. Eastern Daylight Time on March 13, 2020 but does not apply to persons aboard a flight scheduled to arrive in the United States that departed prior to 11:59 p.m. Eastern Daylight Time on March 13, 2020. The United States government has stated that they intend for this policy to be in place for the next 30 days.

This policy does not include or impact

• American citizens, permanent legal residents and their immediate families
• Any child, foster child or ward of a United States citizen or lawful permanent resident, or who is a prospective adoptee pursuant to the IR-4 or IH-4 visa classifications
• Members of the U.S. Armed Forces and spouses and children of members of the U.S. Armed Forces
• Anyone traveling at the invitation of the United States Government for virus-related work, certain travelers related to NATO or United Nations work, and certain travelers doing work related to the CDC, Department of Homeland Security, State Department and other law enforcement issues
• Certain classes of air or sea crewmembers
• Anyone traveling from the United Kingdom who has not been to the Schengen Area in the last 14 days

While not prohibited from entering the United States, these travelers who have been to the Schengen Area may be required to return to the US through select airports where enhanced screening procedures have been established.

What will happen next

If you are impacted by these new rules and cannot travel to the United States during this 30-day period, please know that we are working quickly with our travel partners to address this unprecedented situation and to take care of you.

If you have only booked lodging via Hotels.com we will ensure you will have the option to cancel and be refunded. If you have booked air travel or a travel package, we are working with our airline partners to understand how their cancellation policies will work.

We will contact you shortly with more details and next steps including how to confirm any changes to your travel plans and how the cancellation process will work.

While the Coronavirus (COVID-19) outbreak is a rapidly changing and fluid situation from a public health perspective, we are committed to keeping you informed and to taking care of you as a valued Hotels.com customer.

Sincerely,

Hotels.com

Privacy & Security

Contact Us

This email was sent to: sandeep.s.dixit.dix44040@blogger.com

© 2020 Hotels.com, L.P. All rights reserved. Hotels.com, the Hotels.com logo, the Hotels.com Rewards logo, Hotels.com Rewards, The Obvious Choice and Captain Obvious are either registered trademarks or trademarks of Hotels.com, LP in the U.S. and/or other countries. All other trademarks are property of their respective owners. CST 2083949-50. 5400 LBJ Freeway, Suite 500, Dallas, TX 75240

EID:BZ.OFC.831.00.2020.03.12.US

【THIS IS BIG!】 Just to let you know, you can get up to 50% off

⌛ ⌛ Only until midnight ⌛ ⌛

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⌛ ⌛ Only until midnight ⌛ ⌛

Properties Deals Packages & Flights Groups Customer Service Gift Cards Secret Prices   View Online New York Las Vegas Chicago Los Angeles BOOK WITH CONFIDENCE Join Hotels.com® Rewards and get 1 reward¹ night for every 10 nights you stay Free cancellation on most properties Our Price Guarantee promise BOOK NOW Secret Prices: Get instant savings on over 40,000 hotels Access deals Do you want to unsubscribe? Privacy & Security Contact Us List your property   Rates and Availability Prices do not include taxes and fees and are subject to change and withdrawal without notice. All prices, displayed as lowest average nightly rates unless specified, were current at the time this email was published. Actual rates, availability and number of times booked in the last 24 hours for a specific date, destination or offer may have changed since this email was published or since you last visited our site and may vary at any time, including prior to completing a booking. Please refer to the website for the most current pricing. *Terms and conditions See site for booking and travel deadlines. Sale ends 03/12/2020 — travel period may be as short as one month from booking. Rooms and prices subject to availability at the time of booking. Discount is only available at participating properties and may require a minimum night stay. Discounts are subject to availability and may be discontinued without notice. Additional restrictions and blackout dates may apply. Subject to full terms and conditions. Secret Prices Secret Prices are available to Hotels.com® app users, Hotels.com® Rewards members and individuals who unlock Secret Prices on the website by subscribing to Hotels.com® by email. Secret Prices will be shown where the "Your Secret Price" banner is displayed on your search results. Available on select properties and select dates only. Subject to full terms and conditions. ¹A $5 redemption fee applies to each reward night, unless redeemed on the Hotels.com® app. The maximum value of the reward night is the average daily rate of the 10 paid nights collected excluding taxes and fees. The value of your reward night doesn't count toward any applicable taxes or fees. Account Summary Balance updates after stay has been completed. Your reward nights and/or collected nights will expire if you have not had any Hotels.com® Rewards account activities in the previous 12 months. Subject to the complete terms and conditions. Please don't reply to this message. This email is sent from a mailbox that we don't monitor. If you have any questions, please call 800-2-HOTELS. This advertisement was sent to: sandeep.s.dixit.dix44040@blogger.com © 2020 Hotels.com, L.P. All rights reserved. Hotels.com, the Hotels.com logo, the Hotels.com Rewards logo, Hotels.com Rewards, The Obvious Choice and Captain Obvious are either registered trademarks or trademarks of Hotels.com, LP in the U.S. and/or other countries. All other trademarks are property of their respective owners. CST 2083949-50. 5400 LBJ Freeway, Suite 500, Dallas, TX 75240 EID:AH.F48.132.02.2020.03.12.US